Lounge Bartender Job in Hong Kong

Lounge Bartender Job in Hong Kong: This role reports to the Lounge Bar Supervisor and focuses on providing excellent customer service. The Lounge Bartender serves drinks and snacks, takes orders, gives menu recommendations, handles special drink requests, and keeps the lounge clean and stocked. Candidates need the right to work in Hong Kong, be at least 18 years old, and have a high school educationCandidates need good English skills, while Cantonese and Putonghua skills are an advantage. Relevant hospitality experience and knowledge of wine, spirits, cocktails, and tea can benefit candidates in this role.

JOB DETAILS

Role Introduction

Reports to: Lounge Bar Supervisor

Service excellence is at the heart of the brand value proposition. The goal is to become the customers’ most-loved service brand.

As the Lounge Bartender, you will play an important role in the lounge. You will show customers the three key brand values of “Thoughtful,” “Progressive,” and “Can-do Spirit.”

You will also make each customer interaction memorable. This includes understanding customer needs and providing a high-quality lounge experience.

KEY RESPONSIBILITIES

• Deliver excellent service to customers with warmth and professionalism.
• Follow company and legal standards for service, food safety, health, and safety.
• Stay updated on beverage knowledge, including wine, spirits, cocktails, and tea.
• Help guests place orders and provide menu recommendations.
• Ensure drinks and snacks are delivered efficiently and according to specifications.
• Handle special drink requests and maintain customer satisfaction.
• Keep the lounge clean and maintain stock levels.
• Support the Supervisor with smooth daily operations.
• Assist other members of the lounge team when required.

REQUIREMENTS

• Right to work in Hong Kong.
• Minimum age of 18.
• High school graduate or above.
• Good spoken and written English.
• Proficiency in Cantonese and Putonghua is an advantage.
• Relevant experience in catering, hospitality, fine dining, a sizeable luxury hotel, lounge, airport, or a similar role is an advantage.
• Knowledge of wine, spirits, cocktails, and tea.
• Good team player with a customer-oriented attitude.
• Flexibility to work shifts and overtime when needed.

SAFETY-SENSITIVE ROLE

As this is a Safety-Sensitive Role, successful candidates must:

• Complete a pre-employment medical assessment.
• Pass a pre-employment drug test in accordance with HKCAD Guidance for Screening of Psychoactive Substances (CAD373).

BENEFITS

• Work schedules to suit different lifestyles.
• World-class training and a structured career progression path.
• A safe and collaborative working environment that supports a diverse and inclusive culture.
• Medical coverage and other flexible benefits.
• Discounted travel for you and your family.
• Flexible retirement scheme.

PERSONAL AND APPLICATION INFORMATION

Cathay Pacific is an Equal Opportunities Employer.

Personal data provided by job applicants will be used strictly according to the Applicant Personal Information Collection Statement and for recruitment purposes only.

Candidates who are not notified within eight weeks may consider their application unsuccessful.

Personal data will be kept for no longer than necessary for the purpose for which it was obtained and any other permitted linked purposes.

If your application is unsuccessful, your details will be kept on file for as long as necessary to process your application or for further job opportunities if you agree to a longer period.