Shop Assistant Job in Australia is a casual Retail Assistant role with Lifeline in Ipswich. The role includes product merchandising, store presentation, inventory management, stocktaking, and helping customers with enquiries and sales. The candidate should enjoy retail, support the local community, provide excellent customer service, work well independently and with a team, and be available on weekends. The role offers $34.76 per hour plus super, NFP salary packaging, and a commission program for high performers.
Job Details
Position: Retail Assistant | Lifeline
Employment Term: Casual
Location: Ipswich
Remuneration: $34.76 p/hr + Super + NFP Salary Packaging (save tax and increase your take-home pay) + commission program for high performers
Make a Meaningful Difference with Lifeline
Lifeline Queensland is part of a national network that brings hope to Australians doing it tough.
Around 750 lives are lost to suicide every year in Queensland. Through our state-wide crisis support, training, and retail services, we offer compassionate support and can save lives.
Or As a Retail Assistant, you’ll be encouraged to grow, develop, and feel empowered. You will contribute to the meaningful work of Queensland’s leading charity retail brand.
Every day, our 120 stores across Queensland sell donated goods. This gives pre-loved items a second life and brings in profit to support our Crisis Support Line and suicide prevention services.
Let’s make a meaningful difference, together.
Your Part in Our Lifeline Team
Along with your passion for your local community and providing great customer service in a retail environment, you will:
- Ensure product merchandising and store presentation are of a high standard.
- Complete inventory management and stocktaking.
- Assist customers with enquiries and sales.
What Makes a Difference for Us?
To be successful in this role, you will need to be or have:
- Passion for retail and a genuine desire to enjoy a fast-paced, ever-changing environment.
- Passion for your local community and building relationships to understand local needs.
- The ability to recognise potential and promote store growth.
- Self-motivation and the ability to show initiative.
- A positive attitude and good personal presentation.
- The ability to provide first-class customer service.
- The ability to work independently as well as within a team.
- Availability to work weekends.
What Makes a Difference for You?
- NFP Salary Packaging: Save tax and increase your take-home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit, watch the video via the following link: Salary Packaging Explained
- Staff Discounts: Participation in our team member purchasing program.
- A recognition and rewards platform that provides employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing, and employee assistance programs.
- 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months of service, in addition to the government scheme.
- Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options, both paid and unpaid, for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks, and other significant cultural events.
- Career development opportunities to challenge yourself, grow, and make a meaningful difference.
- Flexible work arrangements to support work-life balance.
- A positive and inclusive team based on respect, shared standards, strong values, and a commitment to serving others.
We’d Love You to Be Part of Our UnitingCare Family
Joining our Lifeline team, you’ll also be welcomed as part of the UnitingCare family.
The second-largest Queensland employer, we’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital.
We have been leading by example for more than 100 years.
Child Safe, Child Friendly
UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:
- Provide welcoming, safe, and nurturing services for children.
- Implement measures to prevent child abuse and neglect within our services.
- Appropriately and immediately address child abuse and neglect if it does occur.
- Abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme.
Diversity & Inclusion
Our approach is simple – everybody is welcome here.
At UnitingCare, diversity is at the core of who we are, our mission, and our values. We are committed to providing equal opportunities to all employees, no matter their sex, race, culture, sexual orientation, disability, or gender identity.
Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.
Safe Workplace
We work hard to make our services welcoming and safe for every person.
We are committed to keeping children, young people, and the elderly safe from harm in our services, workplaces, and communities.
Therefore We are committed to speaking up loudly for their safety.
Commitment to Safeguarding
We are committed to creating welcoming and safe services and workplaces for everyone.
And We work together to protect children, young people, adults, and the elderly from harm in our services and communities.
Therefore We speak up for their safety and make sure their voices are heard.
Our recruitment and workplace practices reflect our dedication to preventing abuse, harm, and exploitation across UnitingCare.
This version keeps the supplied job details intact while using shorter sentences, clearer headings, and simpler wording for stronger readability.
